Information concerning the Certified Public Manager program was obtained from the North Carolina Office of State Human Resources website (OSHR).
Recently, NCWorks Career Center – Sampson County Manager, Sandra Webster, graduated from the North Carolina Public Manager Program. This rigorous, nationally certified, 14-month course, provides students with 300 hours of information and resources needed to become effective managers. The training consists of classroom-based and online instruction, and completion of a Certified Public Management project. Ms. Webster is a devoted leader dedicated to making a difference in her community. The Triangle South Workforce Development Board is proud of her accomplishments and looks forward to her continued progress and achievements in the future.
Program graduates obtain knowledge and skills in the following areas:
Personal and Organizational Integrity: modeling and reinforcing behaviors that address potential ethical problems; appropriate workplace behavior; legal and policy compliance.
Managing Work: meeting organizational goals through effective planning, prioritizing, organization and alignment of human, financial, material and information resources. Empowering others by delegating clear job expectations; providing meaningful feedback and coaching; measuring performance.
Leading People: inspiring others to positive action through a clear vision; developing a diverse workforce; fostering commitment and team spirit; effectively managing emotions and impulses.
Developing Self: demonstrating a commitment to continuous learning, self-awareness and individual performance planning through feedback, analysis, and action.
Systemic Integration: approaching planning, decision-making, and implementation from an enterprise perspective; understanding internal and external relationships that impact the organization.
Public Service Focus: delivering superior services to the public as well as to internal and external recipients; identifying customer/client expectations and implementing processes that result in quality service.
Change Leadership: initiating and supporting change within the organization by implementing strategies to help others adapt to changes in the work environment; fostering creativity and innovation; being proactive.